Refund Policy
Last updated August 12, 2026
1. Eligibility
Most digital products and services can be refunded within 14 days of purchase if the item was not delivered, was materially different from its description, or was not accessed or used.
2. How to Request a Refund
Start from your order detail page and contact the seller directly, or reach Spiggle support if the seller is unresponsive. Include your order number and the reason for the request.
3. Processing Time
Approved refunds are returned to your original payment method through xPay and typically appear within 5–10 business days, depending on your bank or card issuer.
4. Exceptions
Custom or bespoke work, already-downloaded digital files, and services that have already been fully delivered may not be eligible for a refund unless required by law.
5. Disputes
If you and the seller cannot reach an agreement, Spiggle can review the case and issue a decision. Contact support to open a dispute.
This page is illustrative content for a product demo and does not represent a live refund process.